Are you ready to set sail with MSC Cruises?
The Countdown Has Begun!
We're sure you're excited to set sail with MSC Cruises, but the journey starts well before you step onboard.
To help you prepare for a smooth and enjoyable cruise, we've answered some of the most common questions our guests ask. Whether you're managing your booking, completing online check-in, or simply wondering about dress codes, you'll find everything you need to know right here.
We've designed this FAQ to take the stress out of planning, so you can focus on the fun parts, like choosing shore excursions, exploring dining options, or picturing yourself relaxing by the pool. If there's anything you're still unsure about, our team is always here to help.
You can manage various aspects of your cruise directly through the Manage Your Booking section on the MSC Cruises website. This includes checking in as well as planning all your onboard activities. Your MSC Cruises reference number can be found by logging in to your My Trip area.
MSC Cruises requires guests to complete online check-in before boarding. This process involves providing the necessary personal data to issue your e-ticket and boarding pass. You can access the web check-in via the MSC Cruises website. If you're travelling with friends or family and wish to dine together, enter their booking number in the "Travel With" section during the web check-in, which is subject to availability.
MSC Cruises offers a dedicated app to enhance your onboard experience. While functionality may vary depending on the specific ship and cruise, the app often provides access to daily schedules, restaurant bookings, deck plans, and more. Check the app store on your device for the "MSC Cruises" app or click here download it to your mobile device..
You'll need a valid passport for travel. It must have at least 6 months validity from your date of return to the UK.
Please check the entry requirements for the countries you’ll be visiting, some destinations do require a visa to be organised prior to departure. You can find the latest information at www.gov.uk/foreign-travel-advice.
MSC Cruises offers a wide array of shore excursions to enhance your cruise experience. You can browse and book excursions online before your cruise or onboard using the MSC Cruises app or through the dedicated excursions desk.
Enhance your culinary experience by dining in one of MSC Cruises' speciality restaurants. You can reserve a table online before your cruise or once onboard via the MSC Cruises app or at the restaurant.
During the day, the dress code is casual and comfortable. In the evening, a more formal dress code is typically enforced in the main dining rooms and speciality restaurants.
Many MSC Cruises feature one or more Gala Nights, which are formal events where guests are encouraged to dress their best. This could mean cocktail dresses, suits, or tuxedos. Check your cruise itinerary for scheduled Gala Nights.
Yes, please ensure that you have adequate travel insurance in place for your holiday and that your insurance covers cruises and the countries you are travelling to. We've partnered with award-winning Travel Insurance provider Just Travel Cover to help you find the right insurance for your next cruise. Click this link to compare prices and cover from a range of insurers.
To review MSC Cruises' terms & conditions, please visit their website.