Are you ready to set sail with Ambassador Cruise Line?
The Countdown Has Begun!
We're sure you're excited to set sail with Ambassador Cruise Line, but the journey starts well before you step onboard.
To help you prepare for a smooth and enjoyable cruise, we've answered some of the most common questions our guests ask. Whether you're managing your booking, completing online check-in, or simply wondering about dress codes, you'll find everything you need to know right here.
We've designed this FAQ to take the stress out of planning, so you can focus on the fun parts, like choosing shore excursions, exploring dining options, or picturing yourself relaxing by the pool. If there's anything you're still unsure about, our team is always here to help.
We've compiled answers to the most common questions our guests have to help you prepare for a smooth and enjoyable Ambassador Cruise Line holiday. From managing your booking to understanding dress codes, find the information you need right here.
You can manage your booking online via My Ambassador Sailing section of the website. All pre-cruise information and documentation will be available via My Ambassador Sailing. Your Ambassador Cruise Line reference number can be found by logging in to your My Trip area. All guests are required to submit their API (Advance Passenger Information), this can be done within 90 days of sailing but must be completed no later than 24 hours prior to departure.
You can also book destination experiences, submit dining requests, view your embarkation time, complete the pre-travel health declaration, as well as choose your bed configuration.
All guests are required to submit their API (Advance Passenger Information), this can be done within 90 days of sailing but must be completed no later than 24 hours prior to departure by visiting the My Ambassador Sailing section of the website. You'll complete the check-in at the port where you will be issued your cruise card.
Yes, Ambassador Cruise Line has an app that you can download. Click here in order to download the app to your mobile device. This app helps you manage different aspects of your sailing and provides important information regarding your cruise holiday.
You'll need a valid passport for travel. It must have at least 6 months validity from your date of return to the UK.
Please check the entry requirements for the countries you’ll be visiting, some destinations do require a visa to be organised prior to departure. You can find the latest information at www.gov.uk/foreign-travel-advice.
Ambassador Cruise Line offers a variety of destination experiences at each port of call. Details are announced approximately two months before you sail. Pre-registering via the My Ambassador Sailing section of the website is recommended due to limited availability.
The dress code onboard Ambassador Cruise Line ships varies depending on the time of day and the specific evening events.
- Daytime: Casual clothing is recommended for daytime comfort.
- Evenings: The Daily Programme provides guidance on the dress code for each evening. There are generally two ‘formal’ or gala nights planned every 7-12 nights. For these events, many gentlemen opt for dinner jackets, though a lounge suit is also acceptable. Ladies often wear evening or cocktail dresses. Jeans, t-shirts, shorts and open neck shirts are not permitted in the main restaurant on formal or gala evenings.
- On "smart" evenings, men may wear a suit or smart jacket and trousers, with or without a tie, while ladies often choose cocktail dresses or trouser suits.
- "Casual" evenings typically occur when the ship is in port or during special events like deck parties, allowing you to choose your attire.
The number of formal nights depends on the length of the cruise. For these events, many gentlemen opt for dinner jackets, though a lounge suit is also acceptable. Ladies often wear evening or cocktail dresses. Jeans, t-shirts, shorts and open neck shirts are not permitted in the main restaurant on formal or gala evenings.
2-5 Nights -1 formal night
6-20 Nights - 2 formal nights
21-41 Nights - 3 formal nights
Over 42 Nights - 5 formal nights
For all cruises departing and returning to the UK there is no luggage restriction. For safety reasons, each bag or suitcase must not exceed 23kg. It is worth mentioning that all luggage must be stored in your cabin so it is worth considering this when packing for your cruise.
All cabins are fitted with standard UK 3 pin socket with some also allowing for USB charging.
Secure car parking is available at the majority of ports from which Ambassador Cruise Line sail from. To book car parking please speak to one of the team who will be able to add this to your booking, subject to availability.
Ambassador Cruise Line offers a charged coach service between London Victoria Coach Station and London Cruise Terminal on sailing days, which must be pre-booked. Please speak to one of the team if you'd like to add this to your booking.
Yes, please ensure that you have adequate travel insurance in place for your holiday and that your insurance covers cruises and the countries you are travelling to. We've partnered with award-winning Travel Insurance provider Just Travel Cover to help you find the right insurance for your next cruise. Click this link to compare prices and cover from a range of insurers.
To review Ambassador Cruise Line's terms & conditions, please visit their website.