Are you ready to set sail with Princess Cruises?
The Countdown Has Begun!
We're sure you're excited to set sail with Princess, but the journey starts well before you step onboard.
To help you prepare for a smooth and enjoyable cruise, we've answered some of the most common questions our guests ask. Whether you're managing your booking, completing online check-in, or simply wondering about dress codes, you'll find everything you need to know right here.
We've designed this FAQ to take the stress out of planning, so you can focus on the fun parts, like choosing shore excursions, exploring dining options, or picturing yourself relaxing by the pool. If there's anything you're still unsure about, our team is always here to help.
We've compiled answers to the most common questions our guests have to help you prepare for a smooth and enjoyable Norwegian Cruise Line holiday. From managing your booking to understanding dress codes, find the information you need right here.
From the moment you've booked your cruise you'll be able to log into your account via the My Princess section of the Princess Cruises website. Your Princess Cruises reference number can be found by logging in to your My Trip area. You'll need to first create an account if you have not yet done so.
To expedite your arrival, complete the OceanReady steps in the Princess Cruises App before you sail. This includes filling in your personal information, travel documents, payment methods, and security photos. Guests who complete these steps can access the Green Lane for faster check-in. Guests who do not complete all OceanReady steps will access the Blue Lane for check-in, where Princess Cruises Navigators will assist in completing the process.
Yes, Princess Cruises offers the Princess Cruises App, which is part of the MedallionClass experience. You can download it from the App Store or Google Play. The app allows you to complete OceanReady steps, including filling in personal information, travel documents, payment information, and security photos.
You'll need a valid passport for travel. It must have at least 6 months validity from your date of return to the UK.
Please check the entry requirements for the countries you’ll be visiting, some destinations do require a visa to be organised prior to departure. You can find the latest information at www.gov.uk/foreign-travel-advice.
You can book shore excursions on the Princess Cruises App or on the Princess Cruises website, from the moment you book or any time up to 5 days before you depart. Princess offers a variety of excursions suitable for families, sightseeing, adventure, and exploring wildlife.
You can make dining reservations using the Princess Cruises App. Reserving early is recommended for the best availability.
During your cruise, dress the same way you would ashore. Leisure wear, such as shorts and t-shirts, is appropriate onboard and for shore excursions in warm climates. Depending on your itinerary, bring sweaters and jackets for chilly evenings.
The number of formal evenings depends on the length of your cruise, see the list below. When formal nights are held, please observe the dress code in the dining venues for the enjoyment of all our guests. Evening gown, cocktail dress or elegant pant suit for women, whilst a tuxedo, dark suit or dinner jacket and slacks are suggested for men.
1-4 Days: 0
5-6 Days: 1 night
7-13 Days: 2 nights
14-20 Days: 3 nights
21-28 Days: 4 nights
29+ Days: 5 nights minimum
Yes, please ensure that you have adequate travel insurance in place for your holiday and that your insurance covers cruises and the countries you are travelling to. We've partnered with award-winning Travel Insurance provider Just Travel Cover to help you find the right insurance for your next cruise. Click this link to compare prices and cover from a range of insurers.
To review Princess Cruises' terms & conditions, please visit their website.