Are you ready to set sail with Norwegian Cruise Line?
The Countdown Has Begun!
We're sure you're excited to set sail with Norwegian Cruise Line, but the journey starts well before you step onboard.
To help you prepare for a smooth and enjoyable cruise, we've answered some of the most common questions our guests ask. Whether you're managing your booking, completing online check-in, or simply wondering about dress codes, you'll find everything you need to know right here.
We've designed this FAQ to take the stress out of planning, so you can focus on the fun parts, like choosing shore excursions, exploring dining options, or picturing yourself relaxing by the pool. If there's anything you're still unsure about, our team is always here to help.
We've compiled answers to the most common questions our guests have to help you prepare for a smooth and enjoyable Norwegian Cruise Line holiday. From managing your booking to understanding dress codes, find the information you need right here.
From the moment you've booked your cruise you'll be able to log into your My NCL account via the Norwegian Cruise Line website or via the Cruise Norwegian app. Your Norwegian Cruise Line reference number can be found by logging in to your My Trip area. Here you'll be free to complete the check-in process as well as planning all your onboard activities.
NCL offers online check-in to make your embarkation process smoother. Simply log into your My NCL account via the Norwegian Cruise Line website or via the Cruise Norwegian app.
Yes, you can download the Cruise Norwegian app from the Apple App Store or Google Play Store to enhance your cruise experience. Before your cruise, you can use the app for easy online check-in and to upload documents. You can also make reservations and view purchases. During your cruise, the app allows you to view your ship itinerary and personalised schedule, explore and book shore excursions, make dining and entertainment reservations and see the daily onboard newsletter. Best of all, the app uses the onboard Wi-Fi, so you won’t spend your personal Wi-Fi minutes.
You'll need a valid passport for travel. It must have at least 6 months validity from your date of return to the UK.
Please check the entry requirements for the countries you’ll be visiting, some destinations do require a visa to be organised prior to departure. You can find the latest information at www.gov.uk/foreign-travel-advice.
You can explore and book shore excursions via the Cruise Norwegian app. If you have taken advantage of NCL's More At Sea offer you'll be able to use the shore excursion credit when booking your shore excursions. You can also book shore excursions onboard subject to availability.
You can pre-book dining reservations before your cruise to ensure you don't miss out on popular restaurants. You can pre-book these onboard activities via your MyNCL account.
NCL’s Freestyle Cruising means you can wear what makes you feel most comfortable at all times.
While NCL is known for its relaxed approach and not having formal nights onboard, there can be special events onboard where people will dress up for the evening. Check your daily onboard newsletter (available on the app!) for themed nights, special shows, and parties.
Yes, please ensure that you have adequate travel insurance in place for your holiday and that your insurance covers cruises and the countries you are travelling to. We've partnered with award-winning Travel Insurance provider Just Travel Cover to help you find the right insurance for your next cruise. Click this link to compare prices and cover from a range of insurers.
To review Norwegian Cruise Line's terms & conditions, please visit their website.