Are you ready to set sail with Holland America Line?
The Countdown Has Begun!
We're sure you're excited to set sail with Holland America Line, but the journey starts well before you step onboard.
To help you prepare for a smooth and enjoyable cruise, we've answered some of the most common questions our guests ask. Whether you're managing your booking, completing online check-in, or simply wondering about dress codes, you'll find everything you need to know right here.
We've designed this FAQ to take the stress out of planning, so you can focus on the fun parts, like choosing shore excursions, exploring dining options, or picturing yourself relaxing by the pool. If there's anything you're still unsure about, our team is always here to help.
You can manage various aspects of your cruise directly through the Manage My Cruise section on the Holland America Line website. Your Holland America Line reference number can be found by logging in to your My Trip area. This includes checking in as well as planning pre- and post-cruise activities.
Holland America Line encourages guests to utilise the online check-in procedure as soon as possible to expedite the departure process. For the most accuracy onboard your ship, it is recommended that you complete the process at least 30 days prior to your departure. To check in online you will need to go to the Holland America Line website.
Yes! The Holland America Line Navigator App is a free app that helps you manage your cruise. You can use it to check onboard activities, explore and book shore excursions, browse dinner menus and make dining reservations, as well as chat with fellow travellers onboard.
You'll need a valid passport for travel. It must have at least 6 months validity from your date of return to the UK.
Please check the entry requirements for the countries you’ll be visiting, some destinations do require a visa to be organised prior to departure. You can find the latest information at www.gov.uk/foreign-travel-advice.
You can book shore excursions through the "Shore Excursions" section on the Holland America Line website or via the Holland America Line Navigator App.
Holland America Line offers a range of dining options, including speciality restaurants in addition to the main dining room. These restaurants offer unique menus and enhanced dining experiences. You can make dining reservations through the "Dining Reservations" section on the Holland America Line website or via the Holland America Line Navigator App.
While Holland America Line doesn't have a strict dress code, they recommend attire that is resort casual during the day. Some evenings may have a more formal dress code.
Yes, some Holland America Line cruises feature special events such as gala nights. These events offer an opportunity to dress up and enjoy special menus and entertainment. Specific details can be found on the Holland America Line website.
Yes, please ensure that you have adequate Travel Insurance in place for your holiday and that your insurance covers cruises and the countries you are travelling to. We’ve partnered with award-winning Travel Insurance Just Travel Cover to help you find the right insurance for your next cruise. At Just Travel Cover you can compare prices from multiple insurers; there’s no age limit and cover for pre-existing medical conditions.
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Travel Insurance is provided by Just Travel Cover, a trading style of Just Insurance Agents Limited, authorised and regulated by the Financial Conduct Authority (610022).
Terms, conditions and exclusions apply, and all quotes are subject to underwriting criteria.
To review Holland America Line's terms & conditions, please visit their website.