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Coronavirus - Latest News

We are closely monitoring global developments regarding the coronavirus. Whilst the vast majority of cases have been in China there is naturally concern about how this outbreak may develop further and how it will affect travel in this region and other areas over the coming weeks and possibly months.

We will follow guidance set by relevant authorities (FCO, ABTA & CLIA) and are focused on protecting the health and safety of our customers.

We are following The Foreign & Commonwealth Office guidance against all but essential travel to mainland China and all travel to Hubei Province.

For the latest travel advice, please visit the Foreign Office website:

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

Can I cancel my booking?

We appreciate that some customers are understandably concerned and are considering cancelling or re-routing journeys to avoid the places affected.

At this stage it is impossible to predict what will be the scale of the outbreak and the situation is rapidly evolving: which is why we are monitoring developments closely from multiple sources such as the FCO, WHO and regulatory bodies that we are a member of namely ABTA and CLIA.

Aside from China and in some cases Hong Kong, airlines and cruise lines are operating as normal. At this stage if you decide not to go on your trip, this will be a voluntary refund and you are likely to be subject to normal cancellation policies.

Please note that in cases where no amendments have been made to itineraries and there has been no overall change to the restrictions for travel to the countries upon which you plan to visit, we are not making individual contact, as at this point in time the holiday will proceed as planned.

Updated on 12.02.2020